Frequently Asked Questions

Is there seating available?

The Bossanova Ballroom is a standing room venue with a limited amount of seating in the Balcony for attendees over the age of 21. Balcony Level seating is reserved on certain events, and our balcony may not be open for every show. Additionally, for most events, we have limited first-come first-served seating throughout the main Ballroom.

Where can I purchase tickets?

Tickets for Bossanova Presents & Bossanova Ballroom events can be purchased online on our website or on our ticketing platform.

Our physical box office does not sell advance tickets.

If a show is not sold out, then it is possible to purchase tickets at the door on the night of the show. However, we recommend purchasing tickets online ahead of time to guarantee entry.

Where can I park?

There is limited street parking available. We recommend using alternative forms of transportation if possible, and we ask everyone to please be considerate of our neighbors when walking to and from their car, bike, or bus stop.

Is the venue equipped for ADA accessibility?

The Bossanova Ballroom is an ADA accessible venue.

We do not have a separate viewing area for patrons who require additional assistance to attend shows. If you require seating, or a separate area away from the crowd, please contact us ahead of time and we will arrange something that meets your needs.

Our venue is a historical three-story building, and does not have an elevator. We do have a wheelchair lift to assist our patrons who use wheelchairs. If you or someone in your party uses mobility aids, please be aware that the main stage of the venue is on the second floor, and there is a short step at the front door of the venue. Our staff are prepared to help ensure that all attendees are able to access the venue safely.

A majority of the events at our venue do not provide interpreters for ASL, or other spoken or signed languages.

Every effort is taken to ensure that all attendees have a great experience. Please email with specific questions and accessibility requests, and we will do our best to meet your needs and make our venue a welcoming place for you!

Will there be food available?

Yes! The Bossanova Ballroom always has a menu available to patrons. The menu items we offer are subject to change - ask your bartender what's available when you're here.

Will there be a full bar available?

Yes! There is a full bar available for patrons over the age of 21, as well as a non-alcoholic drink menu available to all.

Is this a cash-only venue, or do you accept card / Apple Pay / etc.?

Our bar accepts both cash and card. Our box office and coat check only accept cash. We do not use Apple Pay or other touchless payment systems. There is an ATM on the ground floor, next to the box office.

Do you allow crowd surfing or stage diving?

No. Crowd surfing and stage diving are prohibited.

Are cameras / recording devices allowed?

You are welcome to take photos and videos on your phone for personal use only. If you are a professional photographer, you may contact us for permission to record an event. Otherwise, professional recording of any kind is not permitted.

What items are prohibited in the venue?

  • No vapes - we do not allow smoking or vaping anything inside the venue
  • No weapons, including concealed carry weapons
  • No recreational drugs or intoxicants, including alcohol not purchased in the venue
  • No large bags or backpacks
  • No skateboards, scooters, etc.
  • No hate speech or symbols, including coded hate speech ("dogwhistles")
  • No cameras or recording equipment without a press/media pass
  • Large or bulky items, including flow props, are only allowed at the discretion of our security staff

Other items may be prohibited at the discretion of our security staff.

Prohibited items will be confiscated, and you may be removed from the venue at security's discretion. Patrons removed from the venue for violating security policies are not eligible for a refund.

We use pat-down searches and metal detector devices for all patrons. Our security staff will always make eye contact and ask for your consent to do a pat-down, and you can always ask for the Manager on Duty to be present during your safety check. If you so choose, you can opt for a metal detector device if a pat-down makes you feel uncomfortable.

What's the dress code?

Patrons must be wearing shoes, and clothing that covers at minimum what would be acceptable at a public swimming pool. Hate speech or symbols are not permitted. Large bags or backpacks are not allowed in the venue. We do offer a coat check (cash only) during some events.

Is there a smoking area?

We do not have a private smoking area. If you would like to smoke or vape, you must leave the venue via the front entrance. Smoking and vaping anything is prohibited inside the venue.

Do you allow reentry?

Patrons under the age of 21 may not reenter the venue unless accompanied by a parent or guardian.

Patrons over the age of 21 may reenter the venue, and must undergo another security check.

What if I'm over 21, but I accidentally bought an Under 21 ticket for an All Ages event?

All tickets will be honored at the door, you do not need to exchange your ticket!

Any patrons over the age of 21 can have their ID checked by our security staff in order to access the bar and other 21+ areas, regardless of the type of ticket purchased. Tickets for our All Ages events are marked as Under 21 or 21+ in order for us to set up and staff the venue appropriately for each event.

Are you hiring?

At this time, the Bossanova Ballroom is not hiring or seeking resumes for any positions.

I have a question that's not listed here.

Email us at and we will get back to you as soon as we can!