FAQ

FORGET SOMETHING?

+ I left something at the club. How can I get it back?

Please contact us and leave a detailed message of what was left. A staff member will email / call you as soon as possible.

Interested in renting the venue?

+ What is the venue capacity?

650

+ Available for weddings?

Yes

+ Available for all ages shows?

Yes

+ Do you have a caterer?

Yes, we do have an in-house caterer that can accommodate a range of dietary preferences.

+ Can I bring my caterer?

Yes, you can bring in a caterer of your choice.

+ Availability & Pricing

We are available to give tours and discuss rental options Tuesdays through Fridays 11am – 7pm. Please fill out the contact us, including as much detail as possible, to schedule an appointment.

+ Technical Specification for sound & light specs

Click here for Tech Specs

Want to purchase tickets?

+ How can I purchase tickets for a show?

Each show listing will have details and links to where and how to purchase tickets.

+ Can I get a ticket refund?

All tickets are sold on a final sale basis. Before purchasing tickets, it is your responsibility to carefully review your seat location, event information, and performance date. Policies defined by our clients prohibit us from issuing exchanges or refunds after a ticket has been purchased without their express consent, which is not routinely granted. However, if you would like us to reconsider due to a special circumstance please contact us.

Other Questions

+ Is the Bossanova Ballroom wheelchair accessible?

Bossanova Ballroom is ADA accessible. However, there is not an elevator. If you or someone you will be with requires assistance please contact us prior to the event for accessibility options.

+ Is there/will there be food available?

Per state regulations, the Bossanova Ballroom always has an OLCC compliant menu available to patrons.

+ Is there / will there be a full bar?

There is a full bar available for those 21 and over as well as a non-alcoholic drink menu available to all.

+ Are cameras / recording devices allowed?

If you are a professional photographer you may contact us for consideration. Otherwise, recording of any kind is not permitted.